Reporting a Phishing or Spoofed E-Mail

Last Updated: December 15, 2014

We take phishing and spoofing attempts on our customers very seriously. If you're still not certain whether the e-mail is from Justin Brands, Inc., or you'd like to report that you received a phishing e-mail, please contact us.

To report a phishing or spoofed e-mail:

  1. Open a new e-mail and attach the email you suspect is a fake. Note: Sending this suspicious e-mail as an attachment is the best way for us to track it.
  2. If you can’t send the e-mail as an attachment, you can forward it.
  3. Send the email to: Tony Lama Boots Customer Service

Important: We will never ask for personal information such as your credit card number or social security number in an email. If you receive an email requesting that information, please delete it.

Note: Justin Brands, Inc. cannot respond to all e-mails it receives at Tony Lama Boots Customer Service. If you have specific questions about your account, please contact us at 1-800-550-7327.